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More than half of all online activity now comes from mobile devices. Over 62% of total web traffic happens on phones, which means mobile is no longer optional for restaurants.
Mobile users search for places to eat, read reviews, and place orders. If your business doesnât show up well on a phone, youâre likely losing customers.
Mobile marketing gives you a simple way to connect with more people, increase orders, and enhance customer engagement.
In this article, you will learn how to use mobile marketing to reach more customers, grow your business, and improve how people interact with your brand.
Mobile marketing means reaching potential customers through smartphones and other mobile devices in natural and convenient ways.
For restaurants, it includes everything from sms marketing and mobile-friendly websites to apps, social media content, and location-based ads.
Unlike print flyers or static ads, mobile marketing lets restaurants interact with users in real time. You can send updates about limited-time deals, let customers place orders online, or remind them about past orders.
It works well because people keep their phones close throughout the day. When you send relevant and timely messages, you can boost orders, increase visits, and improve customer experiences.
Different types of mobile marketing help restaurants connect with people in useful ways. Here are the most common types:
Restaurants donât need big budgets to see real results from mobile. With the right focus, even small restaurants can use simple mobile marketing efforts to bring in more orders and connect with customers.
Below are seven ways to boost sales in 2025 using smart and direct mobile strategies.
When people search for food or restaurants near them, they usually use specific phrases like âbest pizza near meâ or âlate-night tacos in Dallas.â
These are local keywords, and using them across your restaurant website helps you appear in search results. Place these keywords on your homepage, menu pages, and mobile ordering screens to increase web traffic.
Restaurant-related searches rank in the top 20 across many platforms. Phrases such as ârestaurants near meâ or âfood near meâ are some of the most common search terms people use for a place to eat.
By using these keywords naturally in your content, you help your site appear when potential customers are actively searching for a spot to dine or order from.
Search engines reward pages that give users what they want, especially when the site works well on mobile devices and loads quickly.
People read text messages quickly, and many respond to them within minutes. That makes texting a smart option for restaurants looking to fill seats during slow times or promote daily specials.
For example, you can send a short message about a lunch deal around 11 a.m., just as people start thinking about what to eat.
You donât need to overcomplicate the message. Keep it short, direct, and focused on one offer. Include a clear call to action like âOrder nowâ or âShow this text for 10% off.â
Make sure customers know how to redeem the offer and that it doesnât take more than a few steps. You can also send reminders about events, happy hour deals, or limited-time discounts.
Before starting, get permission through an opt-in process so customers agree to receive texts. Doing so will keep your list clean and help you avoid sending messages to people who arenât interested.
A text marketing campaign like this gives your restaurant a quick and easy way to stay connected with customers, increase orders, and build stronger loyalty over time.
Delivery is a big part of how customers order food today. Many people open third-party apps like DoorDash, Uber Eats, or Grubhub when they are hungry.
These platforms help restaurants get seen by new customers without needing to spend much on ads. They also handle things like payments, delivery drivers, and customer support.
However, third-party delivery apps charge fees and control how your restaurant appears in their system.
If you want full control, you can build your own delivery system to keep more profits and provide a more consistent customer experience. You decide how your brand is shown, how orders are handled, and what deals to offer.
Both options have value. Using delivery apps can help you reach customers quickly. Building your own gives you more freedom and better long-term benefits.
Some restaurants even do both. They stay on delivery platforms while building their own system in the background. Over time, it helps them build a loyal customer base and save money on high fees.
Push notifications are a simple way to remind people about your restaurant and bring them back. You can use them to share updates, daily specials, or time-limited offers.
When done right, these messages will help keep your restaurant top of mind. For example, offering a discount during slow hours or promoting a new menu can bring in past customers who might not have planned to order that day.
Timing matters. People are more likely to respond when they get messages during lunch breaks, right after work, or around dinnertime.
You donât need to send push notifications too often. A few well-timed alerts each week can be enough to get results without annoying users.
The goal is to stay connected, keep your regular customers coming back, and remind them of what they enjoy about your food.
Making it easy for customers to place orders from their phones should be a top priority. Mobile online ordering saves time, reduces mistakes, and creates a smoother process for everyone.
Customers like ordering from their phones because they can browse menu items, customize their meals, and pay without waiting on hold or standing in line.
If your restaurant offers mobile ordering through your website or an app, itâs easier for people to buy food. Most customers already use phones to look for places to eat, so giving them a simple way to order makes a big difference.
You can build your own system or use a service like ChowNow. Either way, a fast and easy experience turns one-time visitors into repeat customers.
Online ordering also helps you track customer data and understand what people like to buy. You can suggest popular combinations, show recent items, or highlight add-ons to increase order size.
Offering it gives your restaurant more control over branding, pricing, and communication.
A customer loyalty program gives people a reason to come back. It rewards them for choosing your restaurant again instead of trying something new.
These programs can be simple, like offering a free drink or dessert after five visits, or using a point system where customers earn credit for every dollar they spend.
Running the program through a mobile app makes it easy for customers to join, track rewards, and redeem them without hassle.
Many restaurants put the reward tracker right on the home screen of the app so people can see how close they are to their next reward. That small reminder often encourages them to visit again.
Loyalty programs are about building habits. When someone knows their next visit gets them closer to a reward, they will likely choose your restaurant again.
You donât need anything fancy. Just make the rules clear, keep the rewards useful, and give people a reason to return.
Your website and app are often the first places people interact with your restaurant online. If either one is slow, hard to read, or confusing to use on a phone, potential customers will likely leave and look elsewhere.
A clean layout, clear buttons, and fast loading times matter. Many people check restaurant sites while theyâre on the move.
If your website is built for phones, it gives them what they need without frustration. Make sure it works well on different screen sizes and keeps actions like viewing menu or starting an order up front.
Adding a mobile app gives loyal customers an even faster way to connect with your business.
Apps make it simple to check past orders, redeem rewards, or receive updates. They also keep your restaurant on peopleâs home screens, which means theyâre more likely to come back.
Buildify can help you create a responsive website and a mobile app in no time. Book a call to find out how.
Even simple mobile marketing plans can fall flat if the basics are missed. Below are common mistakes that can keep your efforts from working as well as they should:
You no longer need to spend thousands or wait months to go mobile. Buildify gives you a fast way to start mobile marketing with tools built just for restaurants.
For $399 per month, you get:
Reach more customers and boost online orders with a mobile app built just for your restaurant. Launch with Buildify today!
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The best marketing strategy for restaurants combines local SEO, mobile-friendly online ordering, loyalty programs, and promotions through email, SMS, and social media.
The 4 Ps of a restaurant are product, price, place, and promotion.
The 7 Ps of service marketing in restaurants include product, price, place, promotion, people, process, and physical evidence.
To create a mobile marketing strategy, set clear goals, choose mobile tools like SMS or apps, build mobile-friendly platforms, and send timely, relevant offers based on customer behavior.